METODOLOGIA

MÉTODO SBL

Metodología

essential for business ha desarrollado una metodología innovadora y eficaz de formación (Situation-Based-Learning) que consigue hacer realidad el objetivo de comunicarnos en un idioma extranjero con seguridad y fluidez. Un método sencillo y sólido, por y para la práctica, útil.

Una estudiada estructura de la sesión de formación así como el perfil del formador, son dos pilares básicos para conseguir la máxima eficiencia en nuestros cursos. Nuestros formadores son profesionales expertos en la docencia y con experiencia en el mundo de la empresa lo que aporta una perspectiva global al proceso de aprendizaje.

Los programas de efb se centran en el desarrollo de las habilidades comunicativas con especial énfasis en la expresión oral. Se potencia la utilización de técnicas de formación como el roleplay, videos, presentaciones, etc. que asemejan las situaciones reales en que pueden encontrarse los profesionales en sus diferentes tareas del día a día, fomentan la participación activa de los alumnos en los cursos. El contenido de los programas es relevante y de máxima actualidad, haciendo que las sesiones sean interesantes, efectivas y amenas.

Captura de pantalla 2015-06-02 a las 13.10.06

4 keys of our methodology (efb Method ™):

  • Simulation, training and repetition of specific business situations.
  • To learn phrases, not individual words.
  • Foster oral fluency, through quick question-and-answer exchanges. Speak without thinking.
  • Team of native trainers, with not only a large experience in language training but also with a solid business background.

Our unique approach allows businesses and individuals to spend less time and resources in achieving their goals than conventional methods.

Ejemplo programa

De la lista de +400 situaciones, se escogen para cada programa aquellos más relevantes para los alumnos y se adaptan a las especificidades del cliente.

  • Talking about your company
  • Talking about your job
  • Talking about yourself
  • Pack Introduction to Meetings:
    • Opening a meeting
    • Agreeing & Disagreeing
    • Presenting an argument
    • Clarifying what was said
    • Clarifiying what was meant
    • Interrupting and resisting interruption
    • Small talk before a meeting
  • Pack Introduction to Presentations
    • Introducing your presentation
    • Signposting. Linking your ideas.
    • Summarizing and closing down
    • Questions and answers

Presentations

  • Introducing your presentation
  • Signposting. Linking your ideas.
  • Presenting an argument
  • Presenting a SWOT analysis
  • Describing charts and trends
  • Exploting visuals
  • Making an impact
  • Tips for successful presentations
  • Pitching an idea
  • Summarizing and closing down
  • Questions and answers
  • Survival language
  • Small talk before a presentation
  • Interrupting and resisting interruption
  • Closing a presentation

Negotiations

  • Relationship building (welcome, introduction, small talk)
  • Starting the negotiation
  • Stating positions
  • BATNA
  • Talking about prices and conditions
  • Proposing
  • Bargaining
  • Accepting and rejecting
  • Clarifying the other party’s position
  • Making concessions
  • Discussing the fine print
  • Closing the deal

Meetings

  • Opening a meeting
  • Managing the discussion in a meeting
  • Presenting an argument
  • Supporting your argument
  • Rejecting an argument
  • Making the most of meetings
  • Getting your ideas across
  • Expressing opinions
  • Agreeing & Disagreeing.
  • Making suggestions
  • Rejecting and accepting idea
  • Clarifying what was said
  • Clarifying what was meant
  • Making a progress report
  • Handling a crisis
  • Small talk before a meeting

Telephoning

  • Beginning a call
  • Answering a call.
  • Taking and leaving messages
  • Reasons for phoning
  • Asking for repetition and repeating
  • Passing through
  • Asking the caller to hold
  • Spelling and saying numbers
  • Checking key information and understanding
  • Controlling the call
  • Ending a call
  • Specific phone calls situations
    • Making an appointment
    • Dealing with a customer on the phone
    • Dealing with an angry caller
    • Handling complaints
    • Small talk on the phone
    • Making travel arrangements
    • Making sales calls
    • Keeping in touch with a colleague
    • Telephone screening interview

Socialising

  • Basics of Socialising
    • Talking about you and your life
    • Talking about your company and business
    • Asking and answering questions
    • Greetings, introductions, exchanging business cards,…
  • At your company
    • Arranging a visit
    • Directions to the office
    • Meeting and greeting visitors
    • Showing a visitor around. A tour of the office, of the site.
    • Help at the office
  • Small Talk:
    • Talking about your country and your town
    • Talking about free time and travel
    • Likes, dislikes, preferences.
    • Invitations: accepting and rejecting
    • The weather
    • Introducing current affairs into a conversation
    • Discussing current affairs & industry news
    • Recommendations: eating out, culture,..
    • Going out for a drink
  • Networking conversation
    • Ice breakers
    • Business-related conversations
    • Maintaing the conversation
    • Leading questions
    • Active listening and replying
    • Being enthusiastic
  • Lunches and dinners
  • Understanding different cultures
  • Travel
  • Social Media

Writing

  • E-mails
    • Formal and informal emails
    • Writing Business emails:
      • Beginnings and endings
      • Salutation
      • Main point
      • Common abbreviations
      • Paragraphing
    • Types of e-mails:
      • A first contact
      • Giving thanks
      • Congratulation
      • Acknowledging
      • Asking and giving information
      • Confirming information received
      • Asking for a response
      • Problems
      • Good news
      • Sending an invitation
      • Accepting an invitation
      • Offering assistance
      • Farewell
      • Complaining
      • Writing a proposal
  • Writing letters
    • Reference letters
    • Cover letters
    • CVs
    • Apology letters
    • Invitation letter
    • Letter of recommendation
  • Writing memos
  • Writing business documents
    • Presentations
    • Business proposals
    • Business plans

Contacta con nosotros